DOG ZADDY CAP

This product is made to order with love. Please allow 5-7 days for processing.

Because we put so much love and attention into each order, any requests for canceled orders must be placed within 24 hours of the purchase. 

We also do not accept returns for refunds.

Everything in our store is handmade with love to order. Therefore, Ruff Ruff Ruby cannot accept cancellations after 24 hours of placing your order.

If you have an issue with the order you placed or placed it multiple times in error, please email ruffrubyruff@gmail.com within 24 hours and we will get this resolved for you. 

If you have any sizing issues with your order, please contact us within 72 hours to exchange it for the correct size.

Personalized items will not be refunded or exchanged, so please double-check the size charts listed under each item before placing an order.

If you have any questions about our sizing, please feel free to email ruffrubyruff@gmail.com

Most items will ship within 1-2 days after processing.

The shipping fee varies depending on the shipping destination and the number of items you purchase.

You can check the estimated shipping fee by adding items to your cart, proceeding to checkout, entering your email address and shipping address.

The exact shipping fee will be automatically updated and displayed on the checkout page.